Advance Towing & Recovery FL 32909

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Robby c

Do NOT have your car towed to this place. Customer service is horrible. The lady who answers the phone is rude. I was in a car accident and unfortunately the police sent my car to this "towing company". My car was there three days tell me how a quote for $28 a day turns into $1400 . STAY AWAY .FROM THIS PLACE . OR cry later.

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- Тεгмïиus -

1st) it was nearly impossible to find this place. The name on the building is not the name of the business. Then, I guess because the police called for the tow after the accident, I was charged “County Rates” and had to (borrow) pay $800 for a 1/4 mile tow!! Thankfully I was able to get my tag and belongings back. I couldn’t get my car the next day because they weren’t open on the weekends, so by Monday (the wreck happened on Friday) I had to borrow and pay 800 dollars for a quarter mile tow and 3 days storage. So not only did the airbags hit me in the chest, the tow company also got their gut punch in too!! Like I’m not going thru enough??? Thanks a lot AT&R; I have AAA, I could have gotten the tow for FREE!

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alan

I was stranded on the Florida turnpike for 4.5 hours. I was told advance towing would be 1.5 hours. I kept calling and time kept getting longer. At one point a road ranger came by and asked if I had service coming. I said yes. I put my initial call thru the sos button on my new Toyota. They said AAA was coming to tow me. I called AAA and my 2nd request was not even taken ( I am premium with them). The 2nd time I called aaa it was about 2 hours after that they put in the request. I was later told to call The Florida Highway Patrol that the changed tires. I called and spoke to an officer Martinez, he said the road ranger would change it (don't know why road ranger did not inform me). Well I was waiting for advanced towing or road ranger. Almost 1 hour later same road ranger came by and pulled in front of me. He said he would change the tire but was required to be behind me and he said he was not called by anyone including officer Martinez. Instead of backing around me on the shoulder, he drove to next exit, turned around, drove to rest area, turned facing north and came to my aide. BTW I know how to change a tire I am not physically able. 4.5 hours later as the sun set , I was on my way. ADVANCED TOWING AND RECOVERY NEVER CAME. If I could give less than 1 to Toyota Roadside, AAA and Advanced Towing & Recovery, I would. They are less than ZERO