Copart - West Palm Beach FL 33411

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Yaro Slav

Review: I was forced to deal with absolute lawlessness and a violation of my consumer rights when purchasing a car at this auction. Let's start with the fact that I had previously inspected the car, ensuring that it met my expectations and requirements. However, as soon as the payment was made and I expected to receive my car, a real nightmare began. The auction staff responsible for the transportation and delivery of vehicles completely ignored the principles of honesty and responsibility. Instead of carefully loading my car onto the transport vehicle, it was damaged. This was a clear case of unreliability and indifference to customer interests. And what is most frustrating, the auction refuses to compensate me for any losses or even acknowledge their fault in this incident. This is a blatant violation of my consumer rights because they are obligated to provide the item in the condition described and protect it during transportation. Furthermore, the auction's internal rules seemingly do not protect the interests of customers and only serve their own purposes. This experience was not only financially burdensome but also morally disappointing. I hope that this complaint will lead the auction to comply with the law and respect the rights of its customers; otherwise, they may face serious legal consequences for violating consumer rights. I attach a photo as evidence.

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Shailah

After my vehicle was declared a loss by insurance, I told them I wanted my truck back. It came back with all of my belongings in garbage bags filled with dirt and water essentially destroying my stuff and molding my mats. I am still extremely upset and I would give zero stars if I could. The worse part is how they stole two woven necklaces I made with my dad when I was little. When I went there to find it they told me, sorry that’s too bad we can’t do anything. They didn’t even try to help

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José Ignacio Moreno Lacroux

Terrible experience with Copart. I paid for a membership and couldn’t even use it properly because they hide important details about dealer licenses and restrictions depending on each state. When I asked for a refund, they refused — even though it’s completely unfair and not clearly explained anywhere. To make things worse, after I requested my refund, they blocked my account. Now I can’t even log in or see the auctions. Basically, I paid a membership just to give them free money. No customer support, no proper response to emails, nothing. Honestly, this company’s way of treating customers is unprofessional and dishonest. I would never recommend Copart to anyone.