Fountain City Wrecker Service, Inc. TN 37918

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keith hutchison

After using Fountain City towing to tow my vehicle they damaged it getting it off the roll back. Tore my front-end off and damaged my caliper. Remaining bolts broke. He doesn't understand what would have been different if he would have used a tow truck with dollies under the rear. Tow didn't break my truck. Driving it on 2 loose lug nuts did. Wouldn't have had to drive it if it was upon a tow truck Accepts no liability even though the suv was on his rollback being driven by his employee. Pay the extra 25 dollars and use Clinton Hwy. Should have used dollies and a tow truck. Lesson learned

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Melissa Mcdonald

Chad and his team at fountain city are wrecker are amazing. I had a wreck a few months ago and called Chad in the middle of the night to come help me get my vehicle out of an embankment that had hit a tree. He said as right there so fast to assist me all the way through. It didn’t just stop at just making a check to tow my vehicle but he checked in on me multiple times to make sure I was feeling okay and didn’t need anytime. I manage Reeder Chevy Body shop. Because of the customer service and care for customers we use them for any tow ins we need and spot ins to the shop!! Thanks always Fountain City Wrecker.

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Leigh Cole

Last night I slid on ice at the start of a snowstorm and blew out both passenger-side tires on my vehicle. I was in full panic mode — I had all four of my kids in the car, a week’s worth of groceries in the back, temperatures dropping fast, and snow coming down harder by the minute. I called FTN City Wrecker Service honestly not expecting much help because of the weather and assuming it would be hours before anyone could get to me. Instead, Lisa answered the phone and was truly an answered prayer. She calmly told me she’d get someone to me as quickly as possible. Within minutes, Dustin called to confirm my location and told me he’d be there in 20 minutes — and he arrived in exactly 20 minutes. From the moment he stepped out of the truck, Dustin was kind, patient, and incredibly careful. I had just put new wheels and tires on my vehicle, and even though both tires were completely destroyed, he went above and beyond to make sure no additional damage was done. He was extremely cautious while gently moving my vehicle to load it onto the flatbed and took great care securing it. He towed my car to the service center after hours and knew exactly where to unload and secure it safely. When I called Lisa back to pay, I literally cried when she told me the price. I fully expected it to be hundreds of dollars given the weather, timing, and condition of my vehicle. Instead, they charged me what I would have tipped the driver. When I tried to tip Dustin anyway, he absolutely refused to take it. Lisa and Dustin were bright lights on a very dark, overwhelming night. They brought me peace when I desperately needed it and delivered service far beyond my expectations. I recommend FTN City Wrecker Service 100%. If I could give them 100 stars, I would. The honest integrity of the wrecker service shines through their staff. My experience reminded me there are still good people in this world running a honest local business where their heart is to truly serve the community well. Thank you Ftn City Wrecker Service!