Dan's Advantage Towing & Recovery TN 37924

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Jace Carden

For one, my car got towed out of MY RESERVED PARKING SPOT that I PAY 210 dollars a month for. It was a rental car that I had because my car is getting work done on it and it was for One night in an apartment garage that they apparently have “ no connection with the complex.” Honestly that is besides the issue, the main issue was the rude skinny blonde little boy who had the audacity to be pretty rude to me. He was about to try and charge me an extra 30 dollars for the 24 hour fee because they towed my car at 5:32 and I got there at 5:52 the next day, mind you, I wouldn’t have even known my car was gone if my roommate did not tell me and I walk to class because I am a student at UT which is why I could not pick it up the day of towing because they close at 7, or in the morning or afternoon because of class. He said it was my lucky day that he didn’t charge me because since someone brought in extra money that they do not give change back on, he was going to use that for me. I don’t really know if I should consider this a blessing or weird that he was even going to use someone else’s money for me or that it was a 20 minute time difference. Secondly, he asked what happened to my personal car and I said it needed its radiator fixed because of a pot hole and he snarked and said, “ how do you not know how to change a radiator?” Then laughed. For one, is this supposed to be some common knowledge we are supposed to know? I’m not a mechanic so maybe that’s why. I would have been funny if it was in that demeanor, but it was CLEARLY in a condescending way. At this point I was already frustrated and just wanted my car back and then he proceeds to tell me not to drive irrationally out of the lot or mess any thing up. For one, why would that be my first thought to do donuts in this rental and Nissan Altima in the 20 foot of space I have out of here and what was I going to mess up. There were some other things, but I was honestly just over it and overwhelmed with everything and just the immediate rudeness to everything I had to say that I just wanted to leave and I know if I said anything about his actions, he would have probably tried to charge me 300 dollars because that’s apparently how this works at this place. Overall horrible experience.

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Oscar Santana

⭐ 1 Star – Warning to Anyone Dealing with Tristar Towing and Transport LLC If your vehicle ever gets towed by the Knox County Sheriff’s Office, beware of Tristar Towing and Transport LLC (formerly Dan’s Advantage Towing & Recovery). This company takes advantage of people during already stressful situations. After my car was towed from a wreck on Rutledge Pike, they charged me over $600 for a tow of less than 3 miles — a trip that took under five minutes. This pricing is outrageous and feels like blatant price gouging. To make matters worse, they only accept cash, which is highly suspicious and completely unprofessional. I was given no reasonable explanation for the excessive fee or the refusal to take credit or debit payments. Because of these unethical practices, I have reported Tristar Towing and Transport LLC to: • IRS – for possible tax evasion due to cash-only operations • Tennessee Department of Commerce & Insurance – for unfair and deceptive business practices • Better Business Bureau (BBB) – to warn other consumers The owners, Josh Paris and Suzanna Paris, should be held accountable for this predatory behavior. They overcharge, restrict payment options, and exploit people who often have no choice but to pay. After researching their history, I discovered that they previously operated under a different name — Dan’s Advantage Towing & Recovery — which was administratively dissolved: • B2025695693 – Inactive Date: 08/11/2025 • B2025314296 – Delinquent Annual Report: 06/10/2025 It’s no surprise they had to rebrand. Bottom line: Do not trust this company. This was the worst towing experience I’ve ever had, and I hope this review prevents others from going through the same ordeal.

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Robert Peeker

I had a super load that was brought into a site it had no business going in. Corey and Ray were awesome! Knowledgable and safe while being affective at their job. They caused no damages to the load or the truck and trailer. Corey, Ray and Trenton helped us out the next day to stack our trailer and other attachments. Great crew that I’d l recommend to anyone in need of a wrecker or rotator.