Mr Recovery TN 37129

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Haley Dorsch

Unfortunately, I had a really poor experience here. I financed a 2013 Hyundai Sonata hybrid from DJ Hughes/Mr Recovery in July. It broke down immediately on the way home. They were apologetic, came out and fixed the bad ignition coils they didn't catch before selling it. Didn't charge me. I thought that was nice. Couple weeks later, another ignition coil went out. They fixed it again, no charge. I still think that's nice, but I'm starting to wonder why they didn't catch any of these easy fixes before they sold it to me. I'm starting to worry what else might be wrong with it. Couple weeks later, it started making crazy noises and shaking. Whole engine apparently went out, it needs total replacement. I had to get it towed back to them. DJ said well, we can put in a new engine but you'll have to pay for it. I said I would rather just have my money back, considering you sold me a car with all these problems you somehow didn't notice before you took my cash for it. DJ said nope, I can't give you any money back, but I won't make you pay me the rest of the eight thousand you technically still owe me. I said I would certainly hope not, considering you have possession of the car and it doesn't run or drive. I asked for something in writing to state that the contract is null and void. DJ says, "you can't just void a contract," but he is willing to tell me via text message that he will not pursue further payment. Hopefully that's legally binding and he doesn't change his mind. I am now out almost $3,000 with absolutely nothing to show for it. I guess I should be grateful it wasn't worse. Be careful here. They seem like nice people, and they did appear to try, but only up to a point. I would not recommend this business to anyone who needs a working vehicle instead of an expensive mistake. They are still going to take your money either way.

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Nyasha Kanjanda

Mr Recovery is a good company I actually talked to the owner one of the best guys and if you are looking for a car, look them up or if u are looking for towing company. Five star all the way!!!

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James Phillips

Mr. Biggz Hauling Service LLC, wouldn’t be afraid to do business with Mr. Recovery again. Hauled some vehicles for Mr.DJ, pretty honest gentleman. Shop with him and you definitely wouldn’t be disappointed.