Copart - Salt Lake City UT 84044

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M Kashif

Based on my experience, I strongly advise others to be cautious when dealing with the Utah Carvana location. They do not respect customers’ time or schedules. Whether you are coming from another state, a business owner, or just a regular buyer, they do not seem to value your time at all. This is my honest opinion and experience: the customer service here is extremely disappointing. If you’re looking to purchase a car, remember that you have many other options. Search on Google, explore online auctions, and check dealers with positive reviews—there are plenty of better choices out there. Thank you so much who read this review.

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Tyler Linam

Do NOT buy your vehicles from Copart. My first experience I had was with one of their tow truck drivers. He dropped off a vehicle to my house and smacked into my mailbox. After initially taking accountability and asking me if he could pay me off to not get anyone involved, his manager stepped in and denied running into my mailbox. The police were then called and the “driver” was summoned back to the scene. When they had arrived it was a completely different person claiming they were driving. The police have since handled it and they will be getting fined. My second experience was when I had purchased a vehicle through the online auction. Which I understand to be as-is sales. The pictures of the vehicle were extremely clean and I was excited. Then the tow service dropped off the vehicle and broke the entire exhaust pipe. After putting in a support ticket I was told that since I never came in person to check the car out that there was nothing they can do for me. I will leave the original photo attached and then the photo of how the car came. This company has 0 accountability and I will not be coming back. There’s a reason guys that this company has 1.7 stars on google reviews. The manager is terrible and I’m sure I’m not the only one who has been scammed like this in the past. Thanks for reading ! Have a blessed day

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Lisette Winner

I was in an auto accident after someone ran a red light and hit me. Insurance wanted to call my car a total loss due to the age and mileage, but I opted to buy back and repair. I should have known that once it went to Copart it would not be in good hands. It was returned to my mechanic shop with more scratches and damage than it had before, on opposite side of vehicle from where the crash occurred.