Mid Atlantic Towing VA 23606

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Eric Melvin

As far as tow companies go, mid atlantic is the lowest of the low. My car was towed from my complex at 4am. Our property allows us to park in front of the rental office during off hours. This company was told this last year and was forced to return several cars by the property manager. Apparently they cant read, write or listen.The guy on the phone said I was parked in front of the office in a fire zone. My car was the only one towed while three other cars where also parked. My mistake was making it easy because i was parked facing in the correct direction with traffic. Add lazy to the list. I went to pick imy car up around 10am and was told the cost was $270 while the sign on the property list the cost as $150. I explained to the guy what the sign stated and he shows me a sign attempting to prove his argument but it also listed $150. I paid the $150. They took my car knowing the rental office would be closed for MLK holiday and I would have to wait until Tuesday to have the manager contact them. I didnt want to wait because I have heard stories of residents missing items after their car was towed by mid atlantic. I will be filing a complaint with the AG office. Predatory and deceptive practices.

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brandEn A

On January 28, 2026, my vehicle was wrongfully towed despite being in compliance with the apartment complex’s parking requirements. My vehicle had the required parking decal properly displayed on the driver-side rear door. Prior to this incident, I had been advised by the apartment complex that this placement was acceptable and properly displayed.<br><br>After discovering my vehicle had been towed, I contacted the towing company, who stated the vehicle was towed for not having a parking decal, even though the decal was visibly present. The towing company further claimed that decals are only permitted to be displayed on the front or back windshield, which directly contradicts what the apartment complex had previously advised.<br><br>Additionally, the apartment complex informed me that they did not authorize the towing company to tow vehicles at that time. Despite this, the towing company proceeded with towing not only my vehicle but also another resident’s vehicle without proper authorization.<br><br>Under Virginia law, including Virginia Code § 46.2-1231 and related towing and recovery statutes, towing from private property must be conducted in accordance with posted rules, proper authorization, and for valid violations. A vehicle that is in compliance with applicable parking requirements and not in violation of posted or agreed-upon policies is not subject to lawful removal.<br><br>Although I was initially told the towing fee would be approximately $175, this amount was ultimately not charged. However, the towing still caused significant inconvenience and time constraints.<br><br>After retrieving my vehicle, I took it to a mechanic due to concerns about possible damage from the tow. The mechanic advised that my vehicle’s alignment was off and there was visible curb rash.<br><br>As a result of this improper tow, I was delayed and unable to attend a scheduled medical appointment for chronic arm pain that morning.<br><br>Based on the above, the towing of my vehicle was unjustified and unauthorized and resulted in financial loss, inconvenience, and disruption to my medical care.

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Yvette Harris-Wallace

Customer service rude, staff rude, unprofessional business. Staff refuse to state their name so I would be able to address them in a reasonable and professional manner. Mid Atlantic Towing, 12 Forrest Drive, Newport News, VA. Reporting my vehicle that was paid and retrieved on January 11, 2026, but they sent a notification to DMV stating there is a lien on the vehicle. Try speaking with someone who refuses to speak let alone providing me with answers to why they submitted this false claim to DMV. I have my receipt of the payment paid in full and have possession of my vehicle. They should not be allowed to be in business!