AZ Cycle Parts LLC AZ 85043

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Elizabeth

This company doesn't stand by their integrity and hides behind eBay. Purchased a $3k engine via ebay that was advertised as good working condition with 60k miles. After a $3600 purchase (to include shipping), and time for travel and installation, the engine is junk. Got a second opinion from a trustworthy mechanic who is providing a diagnostic for legal action. Now, they will say that it is my fault because the engine wasn't rerurned within the time frame that eBay lists. They will say they would have taken it back if returned within this time frame. BUT THEY FALSELY ADVERTISED A WORKING ENGINE and admitted in later email correspondence that they never tested it YET they refuse to work with us and take the engine back. Integrity must not mean a damn thing to them. With or without eBay because I've read through some of the other google reviews. eBay reviews are 95 percent positive. How are Google reviews so different? Anyways. After reaching out to the company multiple times regarding THEIR ERROR, and being told they will only work with us if eBay works with us, I'm leaving the review and I don't leave many negative reviews. But this was a large purchase, one that they clearly don't care to back. Again, the listing on eBay says the engine works but it isn't driveable as is the opinion of at least 3 mechanics. I don't recommend working with this company. I'll gladly change the review if they decide to stand behind their products and take it back with a refund.

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Anonymous

My experience was 5 stars. Saved me so much time and money. The seats are exactly how they were described and looked in the ebay pictures. I picked the seats up at the warehouse and I was in and out within 3 minutes. Not even joking. Cleaned up the seats this evening and installed them already and i couldnt be happier.<br><br>Its mind blowing the idiots leaving negative reviews - most of them dont know the first thing about buying used car parts. If you know somewhat what youre doing, you have nothing to worry about. Highly recommend.

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ToofDocta

Never knew about this place until I was able to find some new OEM CF parts on their eBay listings for my car. Fred worked with me over the weekend on some great deals. I loved that he’s flexible and understanding. I ended up taking 3 pieces off of him that was just sitting around in his warehouse and I got what I was looking for at a superb pricing. Keep up the great work Fred and AZ Cycle is A+++ in my book.<br><br>UPDATE: two out of 3 piece I bought were the wrong parts so they didn’t fit my car. But that was NOT AZ Cycle Parts’ fault. I simply ordered the wrong parts. The issue I have is when it came to return the items for refund, these guys are non-response on eBay. I even called them multiple times and spoke to someone to make sure that they receive my return and please refund ASAP. Took them forever to process refunds so eBay had to step in and refund me. Glad eBay has their “Satisfaction Guarantee”. Sorry guys, lost 2 stars for being non-responsive. Great at selling but poor at after sale customer service and communication.