Strategic Auto Parts LLC OH 43224

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Gentry Notary, LLC

Their website claims they guarantee their parts. Unfortunately this is an outright lie. I bought a part from them that didn't work for my car even though they said it would. When I called to return their "guaranteed" part, I was shouted at at insulted by an extremely rude man on the phone.

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kris burnett

Found a part for 1995 Rolls Royce that I couldn’t find anywhere else other than the inflated dealer parts department. Shipping was fast and the item was in great condition. The mechanic had ready within a couple hours after I took the part to him. This site is a car restorer’s dream. They worked with me to find every part needed to complete my project.

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Kieth Cripps

On August 5th, 2023, I paid $344.79 ($321.99 and $22.80 for shipping) for a trim piece for my car. The item I received was damaged, so I contacted Strategic Auto Parts via email and sent pictures of the damage. They filed an insurance claim with their shipping provider and on September 28th, asked me how I would like to be issued my refund. I responded two days later with payment options, but I never received my refund. Since then, I have repeatedly emailed and called to try to get my refund, but I have yet to be paid. It has been nearly ten months.