Brewer Salvage MI 48917

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Ben Shipman

Absolutely stunned by some of these reviews. I had a van I needed to get rid of with a blown engine in the toledo area. I called the service peddle at 4:45. Brewer salvage called me at 515. The lady on the phone was super nice. She gave me a quote and I agreed. She said the night drivers were coming in and someone could pick it up that night. I asked what time, she was unsure but she said she could put a note down to have the driver call me with a more exact time. At 545 the driver called me and said he was leaving Lansing and he should be here by 8. At 745 he called and told me he was here. I went out, signed two things, he gave me the money they quoted, loaded the van and it was done. I can not say enough about the great experience I had with brewer salvage.

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Leslie Schmitt

They drove all the way from Lansing to were I was in the Kalamazoo, MI area to pick up my car I didn't want. I got cash on the spot which was the same amount that was agreed upon.<br><br>The gentleman that picked up my car was fast, efficient and professional.<br><br>This was my first time dealing with any type of business like this and from start to finish I was impressed! I spoke with Crystal over the phone who was very nice and informative about the whole process including patient enough to answer some questions I had about my title. I would definitely do business with them again!

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Jordan Fountain

Do not go here! Gave us a quote but didn’t tell us that quote was only good for 24 hours. Finally got the man to give us the original quote price. We set up a pick up for the next day. At this point he said the driver would be there from 9:30 to 10. We get a call at 9:30 stating the driver would be there from 9:45 to 10:30. We wait and wait and wait. Call again. The man gives us severe attitude and Continues to give us the run around about pick up time. Miscommunicating and not providing details at all. Just simply saying “you’ll know when I know.” To make a long story short, after getting a call that the driver is “on his way” and then having to wait another 20 minutes, we were fed up as we had plans to go out of town that day and we’re already 3 hours behind thanks to this lack of customer service. We finally call and tell him if he isn’t there in 5 minutes we are leaving. We he driver then magically calls to tell us he will be there in 15 minutes. We are fed up and say forget it. We then called you pull and save got 100x the customer service AND a $90 higher quote.<br><br>I’ll never ever do business here.