Tow Pro TN 37218

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Aaron Arnett

Alex, is the best. He came out today and told us after a minor incident. He had the truck and trailer hooked up in 15 minutes max. He told me exactly what he needed me to do and there were no issues at all. He got us towed to the Kenworth dealership in record time. That man needs a raise! Alex, if you're reading this, you are the man! If you are a supervisor of Alex, I would strongly consider putting that man in management. He is meant for a big things in this life. The best tow truck driver I've ever had the pleasure of dealing with, and I've dealt with a lot from personal vehicles, police work when I used to be a police officer, working hundreds of wrecks with multiple different companies and tow truck drivers, and Alex was the most pleasurable out of everybody to deal with and the most professional. He got the job done and knew exactly what he was doing. Super fast and efficient, and highly recommend this company to anyone needing a tow or work done in general.

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J Palmeros

They are scamming people out of money. Got two different prices, one from Amanda and one from Amber. Got a tow paid for at 10 am for $125 (2 mile tow) they tried to deliver it with no heads up at 2:13p. Called me ( I didn’t pick up) for two minutes straight and took the car back. I called the number back with no answer for an hour. Was informed that it was taken back by Justin. Was told to call the company and have it rescheduled that it shouldn’t be a charge. I called the company spoke to Ashley asking for a reschedule. She told me I’d have to repay for another tow. I asked I asked her why bc I was told it wouldn’t be another charge. Said she’d talk to the manager and call me back. She never did. Went to the office to pay after no call back. My car was already being sent back to my apartment with again no communication. The office people at the Antioch location were confused. Said they would call the main office and talk to Ashley. Ended up being charged again and told if I didn’t pay that they would impound my car and charge me more fees. Wish they had better communication, a sign explaining the rules like you should be there to receive your car or at least a (verbal warning),we will call you for drop off be on the look out, and a service that gave you a heads up. I bet they would have charged me again if I wouldn’t have been there.

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Ocean moonlight

Blake came and picked up my car. He was awesome. He even helped me figure out how to do the link on my phone to pay the extra money that being said when I called to have the car towed back to my house I was told that it was only 13 miles not the 19 miles that I had to pay over for because my insurance would only cover 15 miles so I had to pay an extra seven dollars for each mile but yet strangely when they brought it back to me, the distance was only gonna be 13 miles nice way to take advantage of somebody. I just moved here while Blake like I said was amazing. I would never recommend this company.