1-800-Cars4Cash MI 48066

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jerry Nemeth

They didn’t show up on the day they were supposed to in time, but they were very apologetic and gave me an exact time the next day which I appreciate. They were within 15 minutes of the time.

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The LPS Man

I came across this business and it’s many “5 star” reviews and thought I’d found the best place to scrap my truck but unfortunately that’s not the case. They claim to pick up in “60 minutes”, however after I called and placed a pick-up for the NEXT day, they still did not show up. I called them to find out what the issue was and they seemed to have no clue or care as to why my pickup time was not honored. Actually they told me calling wasn’t going to “solve the problem” as if they were the ones that were frustrated and they told me they weren’t going to “go back and forth” simply because I called more than once to check for any updates on the situation. Which was uncalled for/rude seeing as to how respectful I stayed during this whole ordeal. What kind of customer service is that? This establishment is all over the place. They make you deal with the tow company and their dispatch, opposed to them calling directly and handling the problem for you. That method was equally unhelpful and no one seems to communicate with one another to be able to coordinate a proper pickup. Tow company called me once nearly 2 hours after my scheduled pickup and I missed the call by 2 minutes and of course they never answered or returned my calls. Half of my whole day was wasted sitting around waiting for nothing. I’m not one to leave bad reviews AT ALL so I’m really hoping they address this problem, would have loved to give them my business.

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Mo Music

I just called to see what they would offer. I was very skeptical. But the guy on the phone, I believe his name was Dave, was so nice and pleasant I went ahead and offered the car. He answered quickly, he was very nice and instantly gave me an offer, set up the appointment and they will be here shortly. Great customer service. It just make the customer feel good. And if I shall need this service again, I know who to call.