Gold Star Towing LLC AZ

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Virginia Strother

This was my first tow truck experience. I woke up this morning to all four of my tires without air. I called my insurance company and they dispatched for a tow truck. This was at 8:43AM and I was not expected to have the tow truck be there until about 10:13AM. Still no tow truck at the expected time..had to wait another 20-30 minutes. I gave the driver instructions on what to do with my truck. 1pm rolls around and I receive a call from the person who was supposed to receive my truck stating they haven't gotten it yet. I call the driver and he informs me he dropped it off at a place across the street...AND DIDN'T BOTHER TO CALL ME BEFOREHAND TO LET ME KNOW OF THE DILEMMA. I call him back to see if he can go pick it up and drop it off at the correct location and he proceeds to tell me that it is NOT his problem. Unbelievable and absolutely unprofessional. Goldstar towing will NEVER have business from me.

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Tyrone Cabrera

Goldstar Star towing is not reputable.just after one of their tow trucks was dispatched to recover my vehicle their vehicle broke down leaving us without our vehicle for over a day and a half. They also wouldn't answer our calls when we call to inquire about our vehicle they gave us the runaround. They promised to have our vehicle to us in the morning but here we sit at 6 at night and another tow company had to bring we had to drag it off of his tow truck onto their tow truck because they didn't have the keys. All I know I wouldn't recommend to service any further or anyone else

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T. Sang

Worst tow truck company ever, I called Geico roadside assistance, and they called this tow truck company, and guaranteed that they would be here within an hour, and hour past and called them, and they said at a minimum it would be another 45 min, and waited and waited for a couple of hours, think they were tired of me calling and when I called again, they wouldn't answer my phone call, so i left a message to cancel the tow, and called another tow truck company. If I had the option to give this company a 0 star rating I would.