Indiana's Finest Towing (Indianapolis) IN 46231

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Crystal Maxey

I have been trying to contact this company for 2 days. I am going to try to convince my apartment community to use a different company. If you are no longer 24/7, you should advise the public. If you no longer do tow aways, you should advise the public and the communities you have contracts with. There's money out here, and ya'll aren't answering the phone.

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Juan M

One Star – Absolutely Terrible Service and Extremely Rude Staff<br><br>If I could give zero/negative stars, I would. This towing company is hands-down the worst I’ve ever dealt with. From start to finish, the experience was unprofessional, frustrating, and downright infuriating.<br><br>First of all, the staff was shockingly rude. I called to get some basic information and was met with immediate attitude, as if I was bothering them just by asking questions and that they could only help through "text messaging". The person on the phone spoke to me with complete disrespect, cut me off multiple times, and clearly had no interest in helping or even pretending to be courteous.<br><br>When I arrived to retrieve my vehicle, things somehow got even worse. The employees were dismissive, short-tempered, and acted like they were doing me a favor by simply doing their job. One staff member even rolled their eyes and muttered something under their breath when I asked for clarification on the fees. Speaking of which – the charges were outrageous and completely unexplained. There was no transparency, no breakdown, just a demand for payment.<br><br>This company operates with zero regard for customer service and treats people with an appalling lack of professionalism. I wouldn’t recommend them to anyone under any circumstances. If you’re already dealing with the stress of a towed vehicle, this place will only make things worse. Avoid at all costs and avoid parking where there are signs of this company.

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Tiffany Bravo

Horrible place. My husband was hit and our car wrecked, and the gave him 7 minutes in the pouring rain to grab what he could from our car by himself. What the hell is wrong with these people. They also wouldn't allow more than 1 person at a time inside the reception area, so me and 2 other people were shivering standing outside in a storm with no dry spot on their porch. There was room, they just didn't want to let us in. Horrible, horrible service.