CarParts.com VA

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Michal Zielinski

Ordered a Fender, packaging was horrible. The package itself wasn't properly sealed and came completely apart before it got to my house, the package was DESTROYED. The part I ordered also came damaged. NO NOT recommend them.

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Joanna Carroll

Worst experience ever! Ordered parts November 22, 2024. $334+. Guaranteed to fit they said. Wrong. Too big. Called 12/6/24 got return label. Printed and shipped back. Parts were received by them 12/9 and 12/10. Still waiting for refund. PayPal isn't any help either as they have given Seller until December 27th to return my money. Worst customer service. Keep sending me a reminder that I have a quote for the correct parts in my profile saved as a quote. Give you more money. Hahaha! Not gonna happen. Calling BBB and making a report too! Unacceptable. One rotor was opened and checked for size match. Where is my money???? SCAMMERS

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Anne Young

I really don't know how they stay in business. I ordered a part, they charged my credit card, the part still hasn't arrived. They say parts ship in 24 hours, but I was sent texts and emails my shipping was delayed. After 5 days I call to cancel order and Big Surprise, I was told the part shipped, but still no part. I wish I used Parts Geek instead. If you want a hassle and a headache, order from these incompetents.