1st Class Towing CO 80134

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Katherine Gamlen

Having an accident is a stressful situation.<br>When one of your kids is in an accident it's twice as bad.<br>This company was called out by Arapahoe County to tow my son's car yesterday evening after he was in an accident during rush hour.<br>I was amazed the driver beat me there, and was loading the vehicle already when I arrived.<br>The driver was so nice and professional, answered my questions and provided information about how I could contact the lot for recovery of personal items when they opened (this morning).<br>I arrived to the lot about 5 minutes after they opened and had another great interaction with the gentleman at the counter.<br>The car is totaled and there's nothing to be done about that, but the lot made it easy to provide them the information for them to take care of the disposal because what am I really going to do with a totaled vehicle??<br>Because we had liability only on the vehicle, I was expecting to be charged the tow fee, storage fee and a disposal fee. But because I was able to sign the title over these fees were ALL waived and that is not something I have experienced before.<br>Even with the circumstances of the reason for dealing with this company being less than ideal, I would not hesitate to contact them in the future if the need arose due to the friendly and professional services we were provided.

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Amanda Baxter

I always think it’s a no brainer that if you’re driving professionally and have your company’s name on your vehicle, you’d drive as if you respected the community you are driving through. I just saw a 1st class towing truck driving over the speed limit through a construction site by a school in my community. It shows me the driver doesn’t care one bit for the kids that attend that school or the adults traveling down that road. Do better. Show the communities you are driving through that you are a professional driver. Thankfully they weren’t also towing someone’s car at the time. I do have to say that them helping someone injured in an accident recover their belongings as a previous review stated is really sweet. My profession was emergency health care. I just please ask that you aren’t the cause of an accident. The speeding was on Hilltop here in Parker. That road is a common place for accidents. Please drive the speed limit there. Those teens at that school your driver sped fast are just learning to drive and don’t need professionals drivers adding to the accidents by driving excessive speeds.

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Jennifer Bradshaw

My husband & I have had multiple experiences with tow truck companies over the years & usually, they fall right into the stereotype of rude, overpriced, destructive jerks who care little about you or your property. This was not the case with 1st Class Towing!! After sheriff's called to have our car towed, the truck was out promptly. I don't know the drivers name but he loaded the car quickly & safely & took off for the yard with safety & speed. The yard was a good 20-25 mins away so I was expecting at least a 2 hour tow charge but they only charged me for 1.25 hrs! When I called the next day & spoke with Kylie she was SO sweet & helpful! I couldn't believe how nice she was! Later when I spoke with either a Dave or a Dan (I can't remember exactly) he was just as nice & helpful! The following day I spoke again with Kylie, who also help us when we came to get the car, & she was just so sweet, like sugar lol!! When we picked up the car, I was expecting it to be rummaged though & stuff missing (as multiple previous experiences had provided us) but the car was exactly as I left it except for the dead battery, which they jumped for us!! This company is the perfect example of changing people's expectations of stereotypes & their customer service is beyond the stars! If we ever need a tow company they will be my first call! Special thank you to Kylie for making a stressful situation as easy as possible!!