Freeman Auto Service LLC LA 71303

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Michael Febus

Amazing team!! They exceeded the standard for service and help with my car. They completed a full engine replacement on my 2016 Volkswagen & much more. Their communication is excellent! They even got me in contact with a tow service to get my vehicle safely to their shop. Timeliness on everything was exceptional. I highly recommend Freeman Auto Service to all! I have already gone back to receive more service, and will continue to come back!! Beyond grateful for this hard working team.

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Isiah Jackson

I originally posted this review a few days ago but Freeman called and convinced me that he is not the kind of man I describe in my review. After some thought & few new damages discovered on my vehicle I came to the conclusion that he only called to save face & the reputation of his business. His explanations were understandable but inexcusable. That being said.<br><br>Be cautious when trusting this business with your time, money and most of all your vehicle. He may try at first but he has no problem abandoning your property then leading you on like he & his team are still actively putting work into it.<br><br>I brought in my 1986 Mercury Grand Marquis to swap out an after market carburetor that was installed by the man I purchased the car from. This vehicle was a passion project and by no means was perfect but was in incredibly decent shape for its age when I brought it in. I will have before and after pictures below. I only needed Freeman to swap the carb out for a fuel injection system. Freeman told me it could take a while to find the part. That was fine by me. What took place after was an entire year of lies and excuses surrounding my vehicle.<br><br>Every update I got on my vehicle, I had to call him for. After the first 4 months he says he’s finally found a part that works. 2 months go by and now that part does not fit. At this point I have moved to a different state. Because of that I ask, “If we just upgrade the carburetor to a better one would it be quicker & easier?”. He says definitely. So we go with that option. Another 3 months go by.<br><br>I call again in April to get an update and he has found a carb that works but has not installed it yet. He tells me that he’s gonna install it this week & I let him know to just call when it’s ready.<br><br>August comes & once again I’m the one calling to get updates. He says the car will be ready in two weeks. After that time passes, I call again & the receptionist tells me that Freeman says to come get my car; free of charge & will have to be towed.<br><br>He could have let me know after a few months that he did not have the time or manpower to put into my vehicle as he claimed on the phone. Instead he let my vehicle sit & took no preventive measures to stop extra damage from occurring.<br><br>Below are before and after pictures of my vehicle. Freeman told me on the phone my car arrived in already bad shape and what took place could not be prevented, I disagree. Please look at all pictures & be cautious about letting this business work on your vehicle.

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Waylon Hewlett

They are very helpful and gave me a good price on an appointment extremely difficult job . My wiring was horrible in my car . I can't even begin to say how horrible it was and they sorted it all out !! They are friendly and easy to talk to and they explain things very well. They aren't trying to get over in anyone! Id definitely recommend them !