O'Reilly Auto Parts MI 48307

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D. P.

Outstanding service and much appreciation to the store manager, Sean. He was able to set me up with a new battery and swapped out my old battery for the new one promptly. That speedy and courteous service was appreciated.

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Jeff E

I went in there to buy a roll of tape for a tail light. I got to the front went to ring up. Eldon was the cashier. As soon as I got up there the phone rang he answered it and proceeded the talk on the phone and ignore me and make me wait. I eventually got tired of waiting and walked out. That's very rude they were not busy. If he needed to multitask he could have talked to the person while he was ringing me up and he did not. He proceeded to keep looking up parts. I left nobody stopped me nothing. This is not the first time I've experienced inconveniences and customer service there.

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Alisa Priest

Where to start....Well Over the last 24 hours I went from a well running 2020 Buick to having a huge coolant leak that I had no idea where it came from. My Grandparents drove 4 hours to come try to help me. After stopping at multiple auto parts stores and being told what we needed didn't exist we stopped at O'Reilly's on Auburn and took another chance.<br><br>John was an absolute life saver helping us to trouble shoot and work through a solution to our problem, even offering multiple different options. We ended up making two trips back to the store, as we decided to go back and measure first to double check sizes, but when came back he sprang to action and helped us quickly and efficiently. He even set my grandparents up with a rewards account and set up their military discount.<br><br>John made what was already a terrible day a much less stressful one and we were able to get my car up and running.<br><br>Thank you a million John. We will forever recommend O'Reilly on Auburn for all needs!<br>-The Priest Family