Wheeling Auto IL 60004

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Lauren Wampler

I wanted to get a second opinion on a dealership vehicle inspection. Making an appointment was easy over the phone. After the inspection was complete, I received a text with photos and descriptions of issues found. Steve called to walk through all the items and offered his opinion on what items were the most urgent. I appreciate his honesty and the timeframe for the work. Overall, it was a great experience. Like many small businesses, they charge a 3% credit card fee. They made sure I was aware of this when dropping off my car, as well as when I was told my car was ready to be picked up. Additionally, they have multiple signs on the front desk.

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Colette Warden

I’ve been a customer for many years. Customer service had been great. Usually, even tho it’s only an oil change, they inspect wearable parts, filters, brakes, tires etc., nope, not this time, just an oil change. I called cuz this is unusual and Steve told me nothing needs service. Really? Where’s the paperwork on the ‘inspection’ details on my invoice? Plus, hard to believe my 11 year old car didn’t need at least a tire rotation. And there’s always that perk - free car wash. That didn’t happen and Steve explained - he didn’t have a guy to wash. And that 3% add for credit cards is maybe a reason to seek service elsewhere.

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Harish Raman

Service USED to be fantastic with the old ownership. As some of the users pointed out, we are getting charged extra for things like vehicle inspections and, no car washes. I am having second thoughts on going back after being a customer here for almost a decade.