Larchmont Chrysler Jeep Dodge Ram NY 10538

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Alex King

I recently purchased a new 2025 Jeep Wrangler from Larchmont Jeep, and the entire experience was exceptional from beginning to end. Eleanor Gulla was phenomenal — professional, knowledgeable, and genuinely committed to making sure I found the perfect vehicle without any pressure.<br><br>My flight was delayed, and I arrived much later than expected to pick up my new car, yet the team went above and beyond and kept the dealership open just for me. That level of care is almost unheard of today, and I’m truly grateful.<br><br>When I finally arrived, Louis Acosta took the time to go over the entire Jeep with me, explaining every feature clearly and patiently. His thoroughness and excitement made the delivery experience outstanding.<br><br>Shortly after taking the Jeep home, I had a technical question. Eleanor put me in touch with, Neville, their master tech. He immediately got on the phone with me and solved the issue in record time. His responsiveness and expertise gave me tremendous confidence in their service department.<br><br>I absolutely love my new 2025 Wrangler, and I can’t say enough good things about Eleanor and the entire team at Larchmont Jeep. Their commitment to customer service is truly next level. I highly recommend them to anyone looking for an honest, friendly, and exceptional car-buying experience.

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Vivian Hirshaut Swartz

I had an excellent experience leasing my 2025 Jeep Wagoneer S Ltd from Larchmont Chrysler, Jeep, Dodge, Ram—my second lease with this dealership. The entire team was professional, knowledgeable, and supportive throughout the process. Special thanks to Eleanor Gulla, Michael Carrion, Lou Acosta, and Barbara and Cynthia in Service. Leasing or buying a new vehicle can be a major—and often intimidating—decision, but their knowledge, honesty, and guidance made the experience both comfortable and enjoyable. Thank you all.<br><br>The Jeep Wagoneer S is a fantastic all-electric SUV with impressive performance, beautiful exterior, amazing cameras, a luxurious and comfortable interior, a great sound system, and practical cargo space—including a front “frunk” for small items. With about 300 miles of range, fast charging capability, and zero emissions, it’s an outstanding vehicle.<br><br>If you’re looking for an honest dealership and a top-tier all-electric SUV, I highly recommend Larchmont Jeep and the 2025 Jeep Wagoneer S Ltd. You won’t be disappointed!

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Bryana Donohue

I really wanted to love this dealership, as it was one of the first places I visited after my car was totaled due to storm damage.<br><br>I had a scheduled appointment for 4:30 pm. Due to traffic and confusing directions that routed me through side roads, I arrived about 10 minutes late. The salesperson/manager I was scheduled to meet with told me he could not help me. He then remained seated at his desk in an otherwise empty showroom, with his feet up, playing a game on his phone.<br><br>Another salesperson, Brien, kindly stepped in and spent about 45 minutes showing me two vehicles. I ultimately fell in love with a Wrangler Sahara 4xe. After that point, the original manager reinserted himself into the conversation and strongly pressured me to leave a $5,000 deposit that same day to “hold” the vehicle. When I said I needed time to think it over, his interest abruptly disappeared.<br><br>I went home, did my research, and continued corresponding with Brien via email. I eventually made a reasonable offer on the vehicle, fully expecting a counteroffer. Instead, after following up, I was harshly told to stop “harassing” the dealership and was informed that the vehicle could not be sold due to an open recall they claimed had been disclosed previously.<br><br>This raised concerns, as I subsequently discovered a mileage discrepancy of over 1,200 miles between the dealership listing and the Carfax report, despite the vehicle having only been on the lot for approximately two months. I also independently verified that there were no open recalls on the vehicle — both through public recall databases and directly with Stellantis, Jeep’s corporate parent — neither of which showed a stop-sale condition.<br><br>Additionally, the vehicle was priced significantly higher than comparable used models in the local market.<br><br>Unfortunately, due to the inconsistent information, lack of transparency, and unprofessional communication, I’ve decided to move on and continue my search elsewhere.