American Towing GA 30076

C

Curtis Harrison

I pulled up there today because the shopping center entrance to where I needed to go to the cleaners was being worked on by the city so it was blocked, I pulled into the parking lot I asked nicely if I could park there while I go get my wash and fold clothes and that lady who works there I don’t recall her name. She was the rudest person ever she told me I could not park my car there and get my clothes then I ask if I can speak to the manager, so she called the manager and she insisted that she said no first she would not let me talk to him myself they are very rude she had a snippy attitude and I was asking her very nicely I said may I please park in your parking lot to go get my clothes in the shopping center across the way I will never refer these rude people to tow my car they will probably steal something out of it.

a

allen pauge

If I could give zero stars, I would. This company left me stranded for hours after promising to arrive within 30 minutes. No calls, no updates — nothing. When they finally bothered to show up, the driver was rude, dismissive, and acted like my situation was an inconvenience to him. My car was hooked up carelessly, and I was charged an outrageous amount that was far above the original quote. This place is a complete scam — unprofessional, dishonest, and a waste of time. I’ll never use them again and strongly suggest you don’t either.

G

Gilbert Gidian

I had one of the worst customer service experiences I’ve ever encountered. The driver was unprofessional, arrived far later than promised, and offered no clear explanation for the delay. Communication with the company was poor — calls went unanswered or I was put on hold for long periods. When the tow finally happened, my vehicle was handled carelessly, and I was charged more than the original quote with no justification. I would strongly recommend avoiding this company and looking elsewhere for reliable, honest service.