PRO-TOW Auburn 24 Hr Towing WA 98001

1

1man 1journey

We were in an emergency situation and Pro Tow completely took advantage of it. They charged us $50,000 for a ditch pull, and during the recovery they bent/damaged the frame of our truck — which is not a small issue, that’s major damage that can affect the safety and value of the entire unit.<br><br>Then, as if that wasn’t enough, they demanded an additional $10,000 upfront before proceeding any further, basically putting us in a position where we had no choice but to pay.<br><br>This isn’t towing — it’s predatory business behavior. They target companies when they’re stranded and desperate, then push outrageous charges knowing most people can’t fight it in the moment.<br><br>I strongly recommend anyone reading this to get pricing in writing, record everything, and if possible call literally anyone else. One of the worst experiences we’ve ever had in business.

M

Miles Jones

Unfortunately, today was a day where my bus had gotten lodged between a hill. The entirety of this incident, I had been completely frustrated because I knew that something like this would impede on my schedule for the day. I knew that something like this would take the entire day.<br><br>No sooner than I got off the phone with Pro-Tow, a truck pulls up an hour later. 60 Minutes just as the dispatcher said. Nothing more or less. Wamon and Brian were the operators for the towing service requested through my company and their experience within their field of work showed. ZERO Damage, ZERO Injury, and overall exceptional service completed within 30min or less. I didn't expect it to be that quick with absolutely no damage to the vehicle.<br><br>Now being completely honest, I had it in mind that I would be sitting for at least 3 hours minimum because that's typically how long a service like this would take on average given the magnitude of my vehicles; however, this was not the case. The response time, the service time, and the overall capability to get in and out in record time with absolutely no damage is mind-blowingly incredible.<br><br>Highly recommend. If there was an option for 10 stars, I would select it.

B

BOSLEY LOGISTICS LLC

Brian & Matt are 2 awesome guys! Very courteous, knowledgeable and extremely talented at what they do. I was a sitting duck on Hwy 18 W. The tow was smooth and easy to their yard for repairs