AutoZone Auto Parts CA 92630

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Maurice Naragon

I visited a week ago for a battery problem and my battery was just out of warranty from the last purchase. Michael, the parts manager, was extremely helpful and very good to work with. We tried the other AutoZone in Mission Viejo, and they were quite rude. But Michael here in Lake Forest took care of us so I’m giving him a big thumbs up review.

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Tyler Jardine

I came in for assistance getting an OBD reading, but unfortunately the scanner was missing, according the employee. Super nice employee, and I understand that it happens. Hopefully it is replaced soon for others to be able to use it. It's an appreciated service.<br><br>I also wanted to comment on an interaction I witnessed with a customer who who came in and purchased windshield wipers and seemed to demand that the reps or Jose (manager) install them for her. She was very mean and demanding. The employees politely expressed that there was a long line and they could help her install them after they help get the line assisted and she seemed to go full "Karen", demanding to speak to their corporate and getting the numbers from the store door. I wanted to comment on this to.cancel out her negative review if she leaves one. The staff were kind, friendly, professional, reasonable, and I feel they handled things perfectly. When she demanded a refund and gave rude remarks toward Jose, he handled it with patience and grace. Huge kudos to him for handling it well, and just thought I would share that my first impression of your location is that you have excellent staff and they are more patient than most.<br><br>5 stars and will recommend to others. Great work Jose and staff.

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Saul Andrade

I never leave reviews for stores, but I really appreciated the help and attention to detail that Antony T gave me. I went in for an OBD scan, and he took the time to show me the most likely parts needed for the error code. He also gave me a few recommendations on what to do before taking it to a shop. He was very knowledgeable and kind.