Laguna Woods Auto Repair, Inc CA 92653

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These guys are awesome! Jeremy was extremely helpful and easy to work with, making it a great experience. I will definitely be coming back. Excellent customer service, Fast and reliable work, with competitive pricing. Can't ask for much more.

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Bradley Erwin

I took my 2006 Chrysler Pacifica in to check for emissions vapor leaks and the cause of a “Gas Cap” light. $180 for the diagnosis, which would not go towards the repair. I had other shops fail to find any leaks or problems with the gas cap (I tried 3 myself!). Their diagnosis of a faulty sensor (no leak!) was correct. Their price for repair was $190 or so, including the sensor. My problem with the shop is that there was a multipoint inspection<br>included with the repair and two of the checks on the list were obviously not done. I came in to the service shop with a low pressure signal for one tire that I forgot to tell them about. When I picked up my SUV, the tire pressure warning was still on! I checked the tire and it was down to 23 psi (supposed to be 35 psi) I found out the valve itself was leaking. They were closing so one of the guys came out and used a tool to tighten the schrader valve. But, obviously, they had not checked the tires and brought them all up to the proper pressure, as per the check list. Also 2 days later, my battery died. It was almost 3 years old (the warranty at Costco was 3 years) and I did get a replacement battery under the warranty. But, charging system and a battery check were also on the check list! Had I known the battery was bad, I wouldn’t have gotten stuck, before getting the battery replaced. I talked to Bob (the owner?) about what happened and although he was apologetic, their was no compensation forthcoming. He only stated that one of his mechanics must have cut corners and that he gave all his mechanics positive talks in the morning about good customer service. He did say, 3 times during the conversation, that he should take me to a steak dinner…

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Elna Chiasson

Alternator replacement! Excellent phone service when calling for quotes. Could assist me the next day! Friendly and helpful service when my car broke down like 300meters from shop. They were willing to go get it there! I am so happy that Nextdoot Neighborhood advice got me to them! I am brand new to area and i was so happy with the overall service! Thank you very much. Lovely dping business with you