Big Brand Tire & Service CA 92630

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Jeffrey Xing

I went in for an alignment today and the technician took my car for a joyride afterwards in the rain, and drove like a maniac. He went full throttle several times and at one point went 85mph in a 50mph zone. Luckily there was light traffic, but this behavior is inexcusable.<br><br>Edit: Changed to 3 stars after interacting with the store manager Roger. He was apologetic and willing to compensate me. In addition, the service advisor Memphis was very polite and professional.<br><br>Edit: Changed back to 1 star until I get my full compensation

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Johnny

This place is great. Memphis helped me get set up today. Very truthful and honest. Not sure of the gentleman’s name that worked on my car he was tall and had dreads. Did great work very clean. This will be my good to from now on. Keep up the amazing work.

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Micheal Ledet

Big Brand Tire delivered—plain and simple. My visit on January 6, 2026 was efficient, professional, and high-value from start to finish. The team helped me lock in a great price on the tires, clearly explained my options, and backed everything with a solid warranty that actually inspires confidence.<br><br>The alignment service was dialed in—car drives straight, smooth, and feels brand new. No upsell games, no wasted time, just competent service and transparent pricing.<br><br>Bottom line: strong execution, fair pricing, and real peace of mind. This is how car care should be done. I’ll be back, and I recommend Big Brand Tire without hesitation.