Total Automotive Warehouse NY 10705

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Paul Boney Jr

Spoke to a representative who informed me I was given the wrong rotor style at the Riverdale location. I was informed at 5:15 that they have the part waiting for me to pick up at that moment.<br><br>I made it to there store at 5:45 to them already had closed. Online says 6pm.<br><br>I called the SawMill location at 5:50. She held me on the phone for about 7-8 minutes just to tell me her store is 8 minutes away but they’re closing.<br><br>So now the car that’s being worked on, is going to be sitting in an illegal spot with no form of support from any staff of this company.<br><br>It reminds me that people just look at others as money and humans with actual problems.<br><br>I’ll let them woman who now has to figure out a different way to take her daughter to school these next few days, and her husband can take the train for 2 hours instead of his usual drive.<br><br>As long as employees get to close up early and not support their customers.

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Virgo Virgo

If I could rate no stars I would. I went there as a female asking for a specific part for my daughters car. The guy at the front desk were very rude towards me, I waited nearly 20-25 mins for them to ask me "do i need help" . Showed them what my mechanic say I needed for my car. The guy snatched the paper out my hand while having a sweet conversation with someone else while I'm asking for help. So because I interrupted their conversation I received bad service .

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John Motika

Great place , nice experience and great employees