Battery Warehouse - Bel Air MD 21014

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Scott Troutman

I had used this location multiple times over the years to replace the battery in my car. For some reason most locations don't keep my size in stock, but Battery Warehouse was generally the exception.<br><br>This past time was remarkably different. I called in the morning to confirm my type of batter was in stock and that the store would be open until roughly 4:30pm (the owner wanted to close early because it was a Friday). Besides that, he would be there all day.<br><br>I arrived just after 1pm... the store was closed from 12-2pm ONLY on Fridays. This was not listed anywhere online and the owner did not state as much either on the phone when I called. So that was 45 minutes of drive time wasted.<br><br>I called again to confirm the owner was present later that day and he again said he would be there until close. I went directly over to purchase my battery after hanging up... the owner was out again. His sign indicated he would not be returning for another 30 minutes. I was not going to wait for the possibility to purchase a battery from a such a disrespectful individual.<br><br>He wasted my time on two round trips and the time of my friend who was driving me to replace the battery in my car. DO NOT USE THIS PERSON!!!<br><br>I later was able to purchase a replacement battery at a local AutoZone. The people there were friendly and confirmed that my car battery was indeed dead (internal leaking) and that I needed a replacement. Interestingly, it was the battery I had previously purchased from Battery Warehouse. It was barely over two years old. DO NOT USE THIS PLACE!!! Automobile batteries should last longer.

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Brian Powell

My garage door started beeping due to a dead rechargeable battery. Every other shop and hardware store would’ve needed to ship it in at least 3 days. Walked in this morning and Brian knew exactly which battery I needed and pulled it right off the shelf. He was super helpful and answered all my questions.

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CharlieD

I paid to have them instal my battery. When I got home , I looked at the battery. None of the terminals were cleaned off. ?? It seems like the employee was more interested in talking to his friend, then doing a good job.?