Alamo's towing , Servicio de Grúa, Towing Services FL 33018

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Shanta Hawk Saunders

All the negative reviews here are true and accurate. I’m not even sure why this towing company is still in business.<br>I have Allstate motor club and this is the company I was referred to.<br>As others mentioned, you call and the voicemail is full. Even the Allstate representative couldn’t get through to this company. 3 hours later, waiting in the rain and still no tow. Finally canceled and had to call a tow through AAA instead. Allstate needs to remove this company from their roster. Luckily, I was parked someplace safe. This business needs to be reported and shut down.

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Mike Madden

This company was dispatched to tow my overheated vehicle through my insurance company. Long story short - horrible service. Actually, no service. They never showed up. Two hours later, after several attempts to reach them and I was CLEARLY being sent to voicemail for a mailbox that was full, the guy finally picks up and says he has my car and will be there in 20 minutes. Four hours later, after seven more failed attempts to reach him and my third call to my insurance company, the insurance rep says she got a hold of the driver and my car was never picked up. She tells me the driver claimed that I was not answering his calls. So, i had to go get my own vehicle at 8:30 pm. This guy is a liar at best and engaging in insurance fraud at worst. This guy never went to my vehicle or tried to call me. He should be ashamed of himself and possibly prosecuted for his actions.

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Steve Townsend

We were told by the roadside assistant service at the dealership that first they could not find anyone within a 50 mile radius so it was put off until the next day. Now, the car was at the house, but what if it weren’t? Were we supposed to sleep in the car? The next day we were contacted by the service to let us know that Alamo’s towing would be at our house around 10:30. That time came and went with no tow truck to be seen. We were given the tow truck drivers cell number. Each time we called, it was 20 minutes before they would arrive. They never showed but when looking at the tracking sheet it is showing they were with our vehicle, that they had delivered our vehicle and our rescue was completed!!!!<br>DO NOT USE THIS COMPANY. They are liars and will leave you stranded and on your own!!!<br>I plan to have a very long conversation with the service manager or the owner of the dealership. If this is the best they can do for roadside assistance, they have some serious problems also!