Seven Corners Roadside and Towing VA 22044

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Alesha

Hung up on me. Really??? I can’t see how they are still running as a business. I spoke calm and nicely although they Lied about their ETA and stop at another claim before mine. The location where my are is closed the gates on me. My car is still in the same location. Have to get my car towed since this company does not do towing. My insurance company needs to drop them as a tow provider. Waiting 3 hours! Rude customer service! Do not recommend unless you want crab like attitude and to be hung up on. Or and I forgot lied too as well.

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Kc Packard

HORRIBLE EXPERIENCE!!! Through insurance, this company came to tow my car. Despite having been very clear that I had 2 left tires flat and would need a flat bed truck, they sent the wrong kind of truck. I was told it would be an hour, they didn't arrive until at least 30 minutes after that. He was nice enough when he arrived and said that he could change one of the tires so he could tow it instead of waiting who knows how long for another truck. He asked for my wheel key, which I gave to him to be able to change my tire. When the car arrived at the garage, they could not find the key, despite the tower's insistence that he left it in the trunk. It cost me additional money to have them break the locks to be able to get the tires off my car. The worker continued to ignore my phone calls and when I called the towing company, I was told that it wasn't their fault, I had to call my insurance company, and then was told, "I'm busy, I don't have time for this, I'm hanging up now," and then SHE HUNG UP ON ME. It is completely unprofessional and unacceptable that any business would ever hang up on a customer who was trying to deal with an issue like this. To quote another review, I wish I could give them negative stars.

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Garrett Sims

I had to wait almost 3 hours from when I initially ordered and paid for the service for towing company to come to my location. They had no problem taking payment right away however. No follow up at all from customer service staff, I had to contact them multiple times to find out an ETA which kept changing. Once the tow truck driver Mike finally arrived, he was efficient in getting my car where it needed to be. However, I would find another towing company if you need a tow done right away.