Metro Motor Towing DC 20019

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Sandi G in DC

I had a horrifically traumatic experience! A huge tree fell across a ravine in a DC park, hit a 2nd tree both landed on my car trapping me, crushed the windshield, demolishing the front of my car, 6 inches from my head!! AAA put me in contact with Res-Q , Metro Motor Towing. The owner, HIsham Elveyn, was quick to respond, and his driver, Rene, was on the scene within the hour!! Professional and Kind! Rene retrieved my keys, bringing them to me before I was taken to the hospital. Hisham is great and kept me informed in this process. Thank you to his team!!<br>10 star review!!!! To DC 911, EMS, MPD, PARK POLICE DC FORESTRY, FEDERAL FORESTRY, AND THE NEIGHBORS WHO WERE ALL ON THE SCENE, THANK YOU ALL!<br>I am Healing!

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ahmad marie

My car wouldn’t start and these guys got to me faster than expected. Super smooth tow and very respectful. Really appreciate the service.

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Natalie Campbell

I cannot urge anyone more strongly to avoid this company! While popular in the DMV, their customer service is incredibly poor and they lack professionalism and accountability. Earlier this year AAA dispatched their services after my car was parked and damaged in a hit and run. After Metro Motor arrived, I gave them my preferred auto body shop address to take my vehicle as I could not travel with them there. Not only did Metro Motor then take my car to the incorrect address, but they left the keys in the car. As a later result of this, my car was stolen.<br>They offered zero help and assistance in locating my vehicle or accountability in their employee’s negligence. When my car was later found, it was totaled. Be advised to avoid them at all costs!