Ideal Roadside LLC AL 36107

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sam w

I would avoid doing business with this tow company. I had recently won an impound no reserve auction for the starting bid through Ideal's bidding platform. When I went to arrange picking up the vehicle, the person tried to say that "oh, well there was supposed to be a reserve" despite there not being a reserve on the vehicle. Very unethical practice for an auction. Come to find out, they wanted $150 more for the vehicle and are upset that it was one for the starting bid. I would HIGHLY recommend utilizing ANY OTHER tow service as there are plenty in the Montgomery area. Do yourself a favor and avoid bidding on any of their impound vehicles.

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Carlos Cbo “cbo” 222

Great company and tow drivers. Xavier (hope the spelling is correct) was here promptly. His mannerisms were second to none. He was friendly and very knowledgeable. It was like talking to someone I've known my whole life. I would personally recommend him any day. Thanks again Xavier and Ideal Roadside for the help. Wish I could give 10 stars!!!

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Darrian Stovall

Had a blowout at 10:45 PM on a cold, rainy night. Ideal Roadside Assistance was the only company that responded immediately and actually showed up. Dispatch was fast and professional, the driver was respectful and efficient, and the price was very reasonable; no price gouging. Reliable, responsive, and professional when it mattered most. Highly recommend!