A BAY TOWING & RECOVERY FL 32310

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Nichole Giannelli

We had an excellent experience with A Bay Towing. My husband’s truck wouldn’t start after his haircut, so our insurance dispatched them to tow it to the dealership. Brian and Michael showed up fast and were incredibly kind and professional. These newer push-button trucks can be tricky to load, but they got it done safely and efficiently. I really appreciated that they documented everything with photos before loading and again after unloading—great attention to detail. They took great care of us, and we’ll be using A Bay Towing for any future needs. Five stars!

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Nikki Hynes

On 09/29/2025, State Farm dispatched A-Bay Towing to assist me. At 7:30 PM, I was advised the truck would arrive within 60–105 minutes. Instead, I was left waiting over 4 hours with no proactive communication whatsoever. The only updates I received were after I repeatedly called, and each time I was given inconsistent information and the runaround.<br><br>While Tori, the night dispatcher and daughter of the owner, was courteous, my interaction with Jennifer, the owner, was appalling. Jennifer was hostile, aggressive, dismissive, and demonstrated a complete lack of professionalism or concern for the situation. She claimed they had “attempted to call,” which I never received, and then abruptly informed me they were closed—leaving me stranded after hours of waiting. While expressing my concerns she then hung up on me.<br><br>This company displayed an unacceptable disregard for basic customer service, accountability, and reliability. It is difficult to understand how A-Bay Towing is still in business when there are multiple other reputable towing companies in the Tallahassee area. I strongly urge others to do their research and call anyone else. Choosing A-Bay Towing is a mistake you will regret.

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Gregg G

Good Sam requested this company come out and tow my truck. After 3 hours I had to cancel the request. They kept saying they would be out in 45 min over and over. I would never deal with this company again.