Advanced Towing NJ 07002

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Monique Randall

Long story short We recently moved to Bayonne, and a neighbor noticed my son’s car with out‑of‑state tags. The neighbor and Hugo came by our home, and Hugo was incredibly considerate throughout the entire process. He even allowed us to take care of the payment on the spot through a link, sparing us the hassle of waiting or going elsewhere to pick up the car.<br><br>Thank you so much, Hugo — we truly appreciate your kindness and professionalism!

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Gabrielle Desciscio Reifel

I got my car impounded by Advanced Towing, and honestly, the process was smooth and professional. The staff was courteous and explained everything clearly, making a stressful situation much easier to handle. They were prompt and efficient, and I appreciated how organized everything was. Definitely a reliable towing service I would recommend!

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Juliet Mota

am extremely upset. My car was impounded because it was supposedly parked at a fire hydrant. What makes this even more confusing is that the police told me that in situations like that, the most they normally do is give a ticket. They also said they weren’t sure why my car was impounded and that someone may have called about it. But when I spoke to the towing company’s office, they told me the police were the ones who called. I honestly don’t understand what is going on.<br><br>What has me the most upset is what happened when I went to pick up my car. All the cars at the facility were packed together like a can of sardines. My car was literally touching the car behind it. When my partner pulled my car forward so I could check if everything was okay, I saw scratches on the back of my vehicle that were never there before.<br><br>I recently bought this car from a dealership, and it has absolutely no accident or damage history. You can check the insurance records, the DMV, and the Carfax — there has never been anything wrong with this vehicle. Even the gentleman who helped us get the car out made a face and said, “Oh my goodness, I didn’t do that. I’m not sure who towed your car yesterday.” He told me to contact the main office, and the office directed me to send this email.<br><br>I am extremely upset because the paint on this car is expensive, and now the back of my vehicle is scratched after being in your possession. On top of that, I had to pay $320 for towing and storage, even though my car wasn’t even there for 24 hours — it was towed in the middle of the night and I picked it up at 8 AM.<br><br>I worked so hard to recently get this car from the dealership, and for it to be treated like this is honestly heartbreaking and frustrating. I really do hope that someone contacts me back as soon as possible, and I genuinely hope we can work together to get this fixed. In this economy, I do not have time or money to deal with unnecessary damage that was not my fault.<br><br>Edit: I changed my review rating because they called me back and offered to fix the damages. I appreciate the immediate communication. Waiting to get scheduled and hopefully who they send me to to fix it fixes it great.