Copart - Trenton NJ 08520

w

wayne huntzinger

5 YEAR AGO....I purchased a vehicle through this location as a dealer. After about a year...they finally mailed my title to this vehicle. I was rebuilding this rare car and it took time, so, I didn't really NEED the title immediately....BIG mistake! They lost the original title and made a duplicate. Then, mailed me a 3rd duplicate title which became void as a new title was already made and then LOST again!! This location is a SOLID JOKE with handling titles. I still don't have a marketable title and they simply refuse to help produce another one after several mistakes on their end. NOW.....they want to charge me more money to fix the error they made. Hard to call and talk to anyone and they seem clueless. Have to explain the scenario over and over to different reps every single time I call. Avoid this location at all costs!!!

A

Alex Wolf

This was my first time visiting the Copart yard in this location. Before heading over, I took some time to read through the Google reviews, and honestly, I was a bit concerned. Many of the comments painted a negative picture, and I wasn’t sure what to expect. I went in assuming the experience might be frustrating or disorganized.<br><br>However, to my surprise, the visit turned out to be much better than anticipated. From the moment I walked into the main office, the staff were respectful, courteous, and professional. Everyone I interacted with was helpful and seemed genuinely interested in assisting customers efficiently.<br><br>I was there specifically to preview a vehicle I was considering for purchase, and I can confidently say the experience was on par with—if not better than—many other Copart yards I’ve visited in the past. The vehicle I came to inspect was exactly where it was supposed to be, and the staff provided clear instructions and support to help me locate it quickly and safely.<br><br>Overall, while every location can have its good and bad days, my personal experience at this yard was smooth and positive. I wouldn’t hesitate to return for future auctions or previews. Sometimes it’s best to see for yourself rather than relying entirely on online reviews.

N

NJEnemy

If I could give this company 0 stars and still write a review I would. I had a claim with AAA and they had my car towed to Copart for inspection. When my vehicle was returned to me there were more damages then was present when it was sent to their yard. I've called them multiple times about it and instead of doing the right thing they give me the run around for the last 3 weeks. Their customer service is horrible. Imagine if you bought a car from their auction and when you received it it had damage that wasn't there when you purchased it....yikes!! Unless you like throwing money out of the window, don't spend your hard earned money with them.