AutoZone Auto Parts KY 40503

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Kaden Nutgrass

Chad was amazing! I stopped in needing a headlight replaced, and he took care of it quickly and professionally. He was friendly, knowledgeable, and went out of his way to make the whole process easy for me. It’s rare to find customer service this good anymore. I really appreciate his help—thank you, Chad!

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Carrie Austin

I went in to get a drivers side windshield wiper, there was 2 guys working, an older gentleman and a younger gentleman with a beard, I stood in line for about 10 minutes, they were kind of busy, the older gentleman told the younger guy to take his break, he said he would stay and help with the line, a woman broke the line and got 2 wipers, I asked if they could put mine on, they said NO, they were too busy, so I said ok fine, I will go where someone needs my business, there’s 3 parts stores 5 minutes down the road, the guy walked out with the other woman and put hers on! I was parked right beside her, it only takes about 30 seconds to do it, but I just didn’t know how to do it, I won’t be back! Thanks for the wonderful customer service, that I didn’t get!

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Bob Burgers

I got a Mass flow sensor, still under warranty. The check engine light came on, went to my dealership. They said it was there was a manufacturer problem with it. (They fixed my older one) i called, told them what happened, told them sadly the box was thrown away. The guy on the phone, I forgot his name, said I could bring it back in, in a small box and I could get a refund. Drove 20 minutes, for another guy to tell me he can't do it.