Action Towing & Recovery, Inc. AL 35244

Z

Zach Pyron

Professional, polite, and punctual!<br>We moved and my beater with a heater broke down so I needed it towed from the old house to the new house. They not only helped me get it moved, but he backed up so I could roll it into the garage at the new house.<br>I've been charged hook fees that were more than what they charged for the 7 mile trip.<br><br>Much appreciated, thank you guys!

B

Brandon Marquis

Friendly and patient dispatcher and driver. They have a rollback flatbed truck which can accommodate most sport cars. Relatively quick to respond compared to other companies the insurance's road-side assistance service has sent me before. I've used their service several times because of this. I would highly recommend.

J

Jennifer Boutin

As you likely know, towing is a predatory business model. We were forced to use Action Towing due to Shelby County calling them. Know this partnership overall is fraudulent. Our car was towed on a holiday. We were told we could not pick it back up that same day for that reason. We arrived the next morning to pick it up only to be charged for "48 hours" because it stayed overnight even though we did not have the option to pick it up early. $455 later which had to be cash btw (We were not told that and had to make a separate trip to get cash). The driver was unprofessional and unkind not to mention not helpful -all the while being buddies with the county officers. We asked for the address and he pointed to the truck door decal... The office staff did their best to be helpful. Overall, an unfortunate experience that we hope to never repeat.