Tillery's Body Shop & Wrecker Service AL 35401

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Christopher Loveday

Our flatbed driver arrived for a brake repair on 11/1/21 first thing in the morning. It's now 11/8/21@1632hrs and he has yet to be repaired. While I understand some parts might not be on-hand, the lack of work ethic and professionalism is horrifying!!! They can't open on time, they can't work on trucks due to personnel who aren't familiar with 18 wheelers, and it seems their personal lives take precedent over contracted work. We were given a 48hr ETA for repair, and we are over a week in at this point. There has been no reliable contact with the driver, yet they have expected him to lock up their facilities each night and watch over their equipment. A company should not advertise themselves as 18-wheeler repair if they have no capacity to do the work! I have no quarrels with "Family Shops," until your "family" takes precedent over running your business. This was our driver's first load with our company, and thank god he is an understanding man and does not place the blame on us for being conned by this shop! We are now forced to tow our truck to another shop, eating the cost of the work and tow, simply to be able to get our driver moving again. This shop is COMPLETLEY unacceptable! Not only is their professionalism now known to our company, other repair shops in the area know of their dishonesty as well. No other company is even willing to work on a truck they've touched. If that doesn't speak volumes, I don't know what will.<br><br>Be glad there is not a "0 STAR" rating Tillery's, because you deserve much less than even that!

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Kevin Alfieri

They have more Jeep I have called and called they are giving me no information, won't pick up the phone, the people are very nice and I appreciate them but what they're actually getting done is nothing in my estimate because they are not sharing progress with me and I'm almost sure there is no progress my jeep was already supposed to be done before Valentine's we are well past that now and they are not replying to me. I will post again with an update as soon as I learn something

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Zet D

I've had him work on my semi this will be the 3rd time! First truck water pump and this truck replace batteries and whatever he finds out this go round! Small shop but he knows his stuff! Good prices and turnaround time! Was a one man show I'd recommend him Over a dealer! Did me right so he'll continue to get my support if needed while home!