Pepe's Towing Service CA 92335

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Douglas Aguilar

They tow my car because the driver made the conclusion that it was park at a firelane. I spoke with the management where I live and they said is not a fire lane. But pepe's doesn't want to acknowledge that they made a mistake. At the end of the day I am down 455 dollars because that is how much it cost to get my car back....I would stay away from them. I add it a picture of evidence. I check with the city and they said the same thing there is no firelane. I know it doesn't have to be mark to be a firelane. That's why I check with the city. The time the driver calling in are wrong as well. Predatory behavior. Sad that in hard times people don't have a heart...

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mayra rangel

I called to ask if I would be able to pick up my vehicle after it was towed, and was met with a man who had the most disgusting attitude. He refused to tell me how much I would have to pay and told me that I could call back in the morning since I wouldn’t be able to pick it up until then. After a bit of arguing back and forth I told him that I just wanted a rough estimate so I could go prepared in the morning, he responded back in the most annoyed and unprofessional tone, “give me a minute since you just have to know right now.” I will definitely be filing a formal complaint when I pick up my vehicle in the morning because an establishment treating people this way is unacceptable.

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Britt Dee

**CORRECTION** Its not a dirt lot. Cars are still being moved around a crowded lot with a forklift. Greedy and shady. I'm not accusing but I wouldn't doubt that peoples cars get damaged here and this disgusting place gets no consequence.<br><br>Based off of experience, I can only say that Carmen was kind, helpful and honest despite the inconvenience of the matter. However, $668 for 3 1/2 days. The rest of you can try to hide behind your "professional" verbal usage through your posted responses all you want. This business is strictly "take all we can" and they know it and come off proud of it. You have to have no compassion or heart to charge these rates to people who can barely survive in this economy. EVIL GREED.<br><br>P.S. They won't let you go in the back even supervised (at first) to locate your registration. Funny how mine went missing and THEN they allowed me to go back there and look for it. No surprise, it's magically gone. Had to go spend another $27 to get a copy and come back with 3 minutes before 5PM. Would of had to pay another $77 to pick it up the next day.