United Towing Service CA 94550

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Alex Baker

Jesse came out to pick us up on a cold, wet, Sunday night. He was prompt, communicative and friendly. I especially appreciated clear updates on ETA, which he was spot on for.<br>While I hope not to need these guys again, if I do I know who to call. Thank you!

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Rayann Mcneal

I normally don’t write reviews, but my experience with this towing company was so unprofessional that I feel obligated to warn others.<br>My assigned driver, Jacob, had some of the worst communication I’ve ever experienced from a service provider. From the beginning, he gave me attitude on the phone and didn’t bother to provide any updates on his ETA, even though I was stranded and repeatedly asked for a rough timeframe.<br>After waiting far longer than expected with zero communication, Jacob finally arrived — or so I thought. Instead of stopping when he drove past me (I was clearly visible and standing by my vehicle), he kept going, didn’t acknowledge me, and then cancelled the service altogether. I immediately received a notification that the job was marked as completed/cancelled, even though no assistance was given.<br>Because of his unprofessional behavior, I had to request a completely new tow and ended up waiting another hour and a half for a different company to help me. What should have been a simple tow turned into a stressful, unnecessary ordeal.<br>This level of disrespect, lack of communication, and overall unprofessionalism is unacceptable. Especially in an industry where people are often stranded and stressed to begin with. I will not be using this company again and strongly advise others to look elsewhere.

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Leo Mayfield

Bobbi and her guys Jacob and Louis came to my wife’s rescue while I was in Denver. I have never been treated so great from any service in my life. The shift linkage cable disconnected on a Silverado while my wife was at the gas station. I called and Bobbi sent her guys out and they were there in a heartbeat. Tried to fix it right there on the spot, needed something to reconnect it, towed the truck back to their shop, patched it up so she could drive it again and let’s just say, they didn’t charge us a damn thing. The thoughtfulness, kindness and genuinely Godly action that these people gave us was absolutely amazing. I love these folks for how they treated my wife. I am just blown away at how good we were treated. These people are genuinely good people. Do not hesitate to reach out to them if you need towing service. I’m telling you, they are the kindest people you will ever meet. Thank you, folks. You gained a friend and lifelong loyalist from our experience with you. God bless you guys.