Livermore Subaru Service Center CA 94551

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maggie jelich

GAME CHANGER: Subaru has changed since my last visit about 3 years ago. They were amazing!! The communication was clear, concise, and great follow-up. It felt like the good old days when this place really took the time to do great customer service ! I couldn't believe how human and empathic they were to all the customers coming/going and treated everyone with compassion. My primary service contact was with Robert W. What a wonderful employee. He set the new bar for standards and customer care. I very much look forward to using them for service in the future. I also had great conversation and customer experience with Dean. They really deserve 10 stars . Thank you Subaru for listening and making changes for the better. I pray this continues. Keep up the great work! I also wanted to add my hitch looks great! Nice job to the tech in the back too! Thank you!!

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Hunter

I want to specifically thank Noah for helping me out. Although everyone there was professional and helpful, Noah went above and beyond assisting me with my issues and I have no issue recommending everyone with a Subaru going to this location. There was also another gentleman at the parts department who assisted me but I wasn’t able to get his name.

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Kyle Minchokovich

I've been talking my 2021 WRX here from day one. Katie always makes sure I know where I'm at on my maintenance, she's very friendly, and goes out of her way to answer any service questions I have. The service center as a whole seem to know how much I care for my car and treat it with the same care. My car may not be that old but frequent maintenance is key to a long life for it. Livermore Subaru service department get this, take great care of my car, and make sure I'm happy every time I drive away. Thank you!