West Coast Tow CA 90404

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Dana Jackson

I wish I could give them 10 stars! They rescued me from nightmare situation with Nova Tire Center and another tow company that never showed up. I had been waiting 4 hours for the tow company Mercedes contracted, and they finally called around to multiple tow companies to find someone who could get to me quickly. West Coast Tow isn’t contracted with them, so they paid them directly. I called West Coast Tow, spoke to Mr. Tom and explained the condition Nova Tire Center left my tire in and that we could not drive the vehicle onto a flatbed. He’d already had a flatbed on the way to me. He had me text him pictures and said he would personally come and bring a different truck with a dolly so there was no further damage caused to my rim and car. He arrived in 10 minutes and handled the situation with so much grace and care. I had been incredibly frustrated after dealing with this situation for the last 5 hours, and encountering a good human after all of this made my day so much better. I was planning to take a ride share to meet them at the dealership, but he offered for me to ride with them. When we arrived to the dealership, he didn’t rush to dump my car. He drove to the back so there would be no damage, spoke to the service and explained the situation, waited for me to go inside to speak with my service rep, and then very carefully unloaded my car. I am writing this review a day later, and it’s honestly making emotional because I had been treated so poorly by the tire place and Mr. Tom and his son were so kind to me. I will be keeping his card and if I ever need a tow, he’s the ONLY OPTION! Thank you Mr. Tom. This is how you do business and treat people!

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Vivian Han

Amazingly fast, kind, and professional service. West Coast Tow really pulled through after my insurance failed to dispatch a towing service within a timely manner. West Coast Tow came to me in 20 minutes and handled everything so smoothly. Highly, highly recommend!

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Miguel Arias

I had such an awesome experience with Tom. He did such a great job towing a company vehicle back to our office in such a quick and efficient manner. You will be in great hands if you reach out to West Coast Tow.