Aces Towing and Auto Repair FL 34748

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Alison F

I had a flat tire and needed to be towed to my local tire store, the roadside assistance sent out by my insurance company sent Aces Towing. I have a narrow driveway with a fence on both sides, I told the driver he would have to back straight into the driveway. In order to do this he would have to drive up onto the easement of the rental property across the street...no more than two feet. He refused and kept trying to come in at an angle to load my car. I should have sent him away immediately because I feared what would happen and it happened. He damaged my fence. When he lowered the flat bed he drove it straight into my fence. I said, "You just damaged my fence." The driver replied, "Yeah, a little bit." And then tried to buff out an obvious cut in the PVC with his finger. I said, "You're going to have to pay for that." And, proceeded to take pictures. When I tried to file the claim the insurance company that insured the road side assistance company (not my insurance company) denied the claim. When they questioned Aces Towing, the company lied and said they didn't cause the damange even though I have pictures with the tow truck in the image. It was a mere $400. A VERY UNETHICAL COMAPNY.

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HunterBowalka

Aces came out in the middle of a really bad storm, when i was stuck in a flooded street. The driver was great. He had to get into the water to hook up my car. He went above and beyond. Can not recomend this company enough. My drivers name was Colton.

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Gabrielle Bushong

Helped me in a pinch. Price was to be expected for emergency/immediate dispatch- friendly staff on the phone, no hidden or surprise fees - overall I’m so happy! Also. The driver - I would give him 10/10.