NU WAY TOWING FL 33150

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Yanill Pascal

Written by a board member. Saturday Feb 7, 2026<br>Formal complaint has been sent to Property Management for the various occurrences tied to Nu Way’s treatment of residents / guests including intimidation with firearm when asked about a vehicle incident. Group seems to be targeting the guests of three specific townhouses. Won’t pick up calls or puts you on an overextended hold when they do answer.<br><br>This is not the Towing Company listed for residents.<br><br>Even with proper signage in place:<br>- If guest passes are not or cannot be issued, rules are to be time-based and there are exceptions.Guests may park while actively visiting a resident. If they see a bday gathering, they should ask not tow.<br>- Towing is a last resort, not first action. A warning sticker should be issued!!!<br>- Towing during normal visiting hours or before midnight without warning is a form of theft.<br>- This company's employees should never display firearms, threaten residents, or engage in confrontational behavior! PLUS Don't disrespect our residents of over 20 years at Parkway! Good people!<br>- A towing phone number is to be answered. Called them back to back, and they purposely cancelled the calls.<br><br>Pictures attached proof of negligence:<br>- Nu Way was NOT the listed towing company for visitors at Parkway Grove<br>- towed a relative's vehicle at a dinner of unit 105 before midnight. Prior week towed vehicle in Guests visiting unit 102. Week prior showed residents of 101 and 102 a firearm as proof of intimidation.<br>- Owner of 105 and board member attempted 20 calls and they answered 1 & hung up, answered a 2nd call and left me on the line. Call recordings we're captured to stop this targeting of good people's money.<br><br>UPDATE MONDAY Feb 9, 2026 : towing company showed up before 1:30pm ET to change signage on the property (still not sufficient to remove cars from Guest spots & before midnight). WhatsApp conversation from owners Rafael and Yanet to employees showed them reprimanding their workers for the poor signage resulting in them releasing my family’s vehicle for free on Saturday Feb 7, 2026.

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Deanna Alexis

This towing company is so negligent in fact….. a joke. I got my car towed off the street and I went in the next morning payed the $300. I was not rude I didn’t cause any problems, I just signed the forms and paid the money and left. I get escorted to the yard to get my car. I had to hop in through the passenger side because they park the cars so close to eachother you can’t enter from the drivers side. I get into the car and they TIED THE SEATBELT TO THE STEERING WHEEL SO TIGHT IT STRIPPED THE LEATHER OFF MY STEERING WHEEL. When I addressed it to the man outside, he shrugs his shoulders and smirks, which I didn’t appreciate. If you tow my car it should be returned in the same condition you took it. Don’t damage people property they worked hard for. Still have not received a call from the manager addressing his negligent staff….

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Yamila Rollan Escalona

Javier was so kind during this very stressful ordeal. My experience with impounds and towing are almost always negative. Not the case here. They were very accommodating, receptive and understanding. I appreciate the care they took with us and the speed in which they worked. Appreciate it!