Interstate Towing IN 46218

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Matt Martinico

Like to give a shout out to dubie he was a great tow driver when I broke down in gas city at mcclues truck stop. Very funny guy as we were headed to the knight terminal in Indianapolis Indiana I am very please with the tow very professional I recommend Interstate towing to anyone that needs them. Hope to do business again thanks again Dubie

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Frank Marvel

I haven't even gotten my car towed yet so this isnt a full review, but I've been happy with my experience so far so I figured I'd call.<br>1. On the day of this review, I was turned down by 8 other towing companies because of availability and the fact that police didn't file a report for the accident due to high volume of accidents. They came through and were super friendly.<br>2. When there was a delay, Amanda was super informative of the situation and was again, super helpful.<br><br>I'll update after the towing, bit im impressed with the customer service so far.<br><br>UPDATE: Driver Peewee picked up the vehicles and dropped it off at the house very professionally. I was very happy with the care he took and how he mentioned not wanting to dirty the customers care, even though the front end is caved in. Everyone is very customer centric and that's really appreciated, especially when you have an emergency

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James Brown

My vehicle was towed by interstate Towing and the driver damaged my bumper. He did not take pictures before he towed my vehicle because he knew he had damaged my bumper. He took pictures after he got it to the tow yard. When I picked up my vehicle and pointed out the damage they refused to acknowledge that in fact it was from one of the hooks on the tow truck flatbed. I visually watched the driver do it and the company absolutely refuses to acknowledge that they are any fault and mandated that I report it to my insurance company which will only drive the cost of my insurance up. There is no reason why I should be penalized for an error by their driver. I will be reporting this to the better Business bureau the state police and anyone else that I can. Please beware of this fraudulent group of people who will take responsibility for none of their actions and could care less about your vehicle. It is sad that there are still companies out there today who put their own pocketbook in front of their customer service values. If you look at the pictures you can clearly tell that the damage is done from the tip of the towing hook. do not under any circumstance through business with this company if you care about your vehicle. They take no pride in their work and they have no integrity. And they refuse to try to make their actions right.<br><br>After Response:<br>If you have any camera or video footage of anything I would be more than happy to review it and if I am wrong I would have been more than happy to have not put this review on Google maps. But when I called no one offered to show me any video and I honestly don't need video because I was there and seeing what happened. Standard policy is to take pictures of a vehicle before you ever load it not after it is already in the tow yard. But I can be reached on my cell phone or my email address which I gave out. And if you would like to discuss this matter further simply respond and I will call again and we can try to work this out. I have much better things to do than to put out false accusations. Also I will be contacting the better Business bureau about this matter as well as the state police to let them know what type of company they are working with. No one and I mean no one would go through this much trouble for a false story!