MAD J Repair & Towing IA 50313

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laurel house

We were towed to MAD J.after a very scary accident on 35 with our small RV. We were so thankful for the kindness of your tow driver He showed great concern for our comfort and welfare. He allowed us to stay with our RV so we could take care of our dogs. We also needed to find medications etc in the interior jumble of our camper. Everyone at this business was very friendly and professional. I would highly recommend there services.

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Michael Ludwig

UPDATE 03/11/2025: After getting in touch with management at MAD J Repair & Towing, Inc. and upon reviewing the invoice, it was discovered that the invoice was erroneously prepared and tendered for payment. Management was super quick about revising the invoice, and sincerely apologetic over it being issued that way in the first place. The invoice was promptly corrected, and the refund issued. Mistakes can happen, and I certainly do not hold that against any company. Honesty and integrity is rare in the towing business, and their willingness to make it right earned them the extra 4 stars. They've gone from the DNU list to a preferred vendor. Thank you MAD J Repair & Towing, Inc. for the services provided. Would definitely use again. [ORIGINAL REVIEW 03/05/2025] I can't say they did not do their job, but they are exceptionally predatory in their pricing. The unit in the picture was winched out about 50 feet, off flat, frozen ground, unhooked, and the driver was able to drive away. There was nothing special about the tow. Driver was simply stuck in the snow in median after avoiding the the rest of the carnage on the road caused by blizzard conditions. The charge, $3,847.38 USD. Unfortunately for us, this tow was called in by Iowa State Police, and we did not have the opportunity to select our own tow company. Competitive quotes for the same tow were less than $800.00 USD. Our insurance captive (ARU) has added them to the Do Not Use list. I absolutely would not recommend this company if you have a choice.

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Josh Ragan

If you break down on I-80 between Altoona and Des Moines plan on spending $500. This is who Iowa State Patrol calls to tow you when your AAA is taking too long. They have $190 emergency response fee, $150 hookup fee, $19.99 credit card fee, and $3.47/mile starting when they leave their shop. Total rip off.