Velasquez Auto Repair and Towing Service LA 70815

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R. Dorton Jr.

Courteous service and prompt diagnosis and repair solution. Straight forward pricing and cost estimate. I definitely would recommend. Beware of friendly dogs ! This was my first experience and one of the best in BR! Appreciated!

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Jalen McBride

Don’t be fooled by the positive reviews — this is by far the worst mechanic shop I’ve ever dealt with. I brought my car in for a new rack and pinion, and when I got it back the same day, the steering was completely off. I immediately called and refused to accept it in that condition. When I brought it back, they tried to claim my alignment and suspension were the problem, but I know my car inside and out — I work on it myself, and I had never had those issues before. After their so-called ‘repair,’ the suspension was damaged, the assembly was wrong, and multiple sensors were messed up. Now, after just two days of having my car back, I can’t even drive it and I’m forced to pay another shop to fix their mistakes. This place cost me time, money, and unnecessary stress. Save yourself the trouble and go somewhere else. They can play you if you dont know anything about car but if u do know just know you will be on side of the road sooner rather than later. To make my point clear i wouldn’t let them do an oil change on a bike. Cheap towing though

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Jamilah allen

WORST EXPERIENCE EVER!!!!!!!!!!!The girl at the front desk has an attitude every time you call. They have dogs all over the property so when I got my car back after they had it for a month, I had scratches all over it from the dogs. And on my way home, the check engine light came on AFTER they “replaced the motor”. I asked the front desk lady on what to do and she suggested that I bring the vehicle back to them and let them diagnose it even though “it’s not our fault and you chose to get the motor from your warranty company”. I know for a FACT Velasquez was sent a brand new motor from Texas to complete this repair. Not to mention, they also split my ABS cable which caused my shocks in the front end to lock up. I ended up taking the car to Goodyear because at this point, Velasquez had completely lost my trust. The technicians at Goodyear, repaired the ABS issue but needless to say, Velasquez did not do anything to help me. They are money hungry and thieves. And my damned engine light is BACK ON not even 24hrs later.