Waltham Auto Tow Inc MA 02453

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Hoang Nguyen

was involved in a motorcycle accident in Waltham, MA, after which my motorcycle was involuntarily towed by Waltham Auto Tow Inc. I was hospitalized in a coma and released approximately 30 days later. When I attempted to retrieve my motorcycle, I was told I owed $3,500 in towing and storage fees. I explained my medical situation and that I had no knowledge of where the motorcycle was or the ability to retrieve it. The fees were unreasonable, and I ultimately forfeited the motorcycle. Approximately nine months later, the Waltham Police Department contacted me stating that a motorcycle with my license plate had been towed for illegal parking. The motorcycle did not match the one originally towed. My license plate was improperly used by Waltham Auto Tow Inc. There is documentation showing that Waltham Auto Tow Inc towed the original motorcycle and that my license plate is in the possession of the Waltham Police Department. I was required to appear in court for this incident, and the case was dismissed. I respectfully request that this matter be reviewed and investigated by the Department of Public Utilities (DPU) and the Attorney General’s Office. I strongly urge others to avoid this business and encourage our city councilor to terminate the City of Waltham’s towing contract with this company. Given the volume of negative reviews, I am confident we can gather enough signatures to bring this issue to a vote at the next City Hall meeting. Yes, there is a report on this matter with the WPD. I’m not sure whether they will take action, but it’s important that someone is aware of what’s happening.

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Никита Грюков

Ah, this is the most successful towing service in the world. This bearded old man has gone crazy, doesn't want to do anything and is incredibly slow, a senseless waste of money and time! I HIGHLY DO NOT RECOMMEND!

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Vitoria Kerber

I was treated very poorly over the phone. The representative was rude, unhelpful, and showed a complete lack of professionalism. This company does not respect its customers and, from my experience, engages in discriminatory behavior. I do not recommend this company at all.