J's Towing MI 49519

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M H

Scam and rip-off operation. My vehicle was towed there after an accident, and they charged several fees for services they never actually provided. When I called to dispute the extra charges, the phone operator said the manager wasn’t available and would return the next day. I called the next day, and she then claimed he wouldn’t be back for another four days and that it would be cheaper for me to just pay the bogus fees than wait for him.<br><br>She also told me over the phone that I could pay by card, but when I arrived in person they suddenly claimed there was a $250 credit card fee. Completely dishonest and unprofessional.

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Aaron Rigterink

Shout out to Justin (driver) tonight for getting my car towed to the mechanic. AAA dispatch told me I could go home and wait since it was going to be a while yet and that I’d get text updates when the driver is on the way. The last text I received was a 67 min ETA. Justin called me when he arrived and had to wait about 5 minutes for me to return. He was very chill and understanding about it. He did great work and loaded/unloaded very efficiently and was very personable! Thank you!!

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Starr Lester

On 10/16/25 around 5:28 PM, a driver from J’s Towing nearly sideswiped me on US-131 northbound, merging recklessly from the Hall St. ramp during rush hour, with his long truck. The driver didn’t take caution when entering high traffic. I had allowed space for others to merge safely, but J’s Towing forced their way in, trying to squeeze through a tiny margin— a move that could have easily caused a crash if I had gone any faster! My young child was in the car at the time, and I can’t imagine what impact this would’ve caused, thank God it didn’t. I then saw the driver continuing to speed and weave through traffic toward the S-Curve ahead of me. Whoever manages this Google business account should note that this driver is dangerous and should have his license or driving ability revoked. He is operating dangerously and putting lives at risk. This kind of behavior could easily result in a serious accident. With that being said, I’m reluctant to do business with J’s Towing if needing this type of service in the future.