Ramos Towing MI 49444

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Charles Doty

I am a mechanic that was called to repair a vehicle. After the customer trusted this tow company to bring me the vehicle and clearly stated to them that the vehicle needed to be placed in an area for it to be repaired. It was a passenger rear wheel hub that needed repair. As you can see in the photo where they placed it. After placing the vehicle down, he attempted to leave my driveway and destroyed my Fence. Attempting to free himself from the fence, he did more damage and even destroyed the lug covers on his rim. He called ASAP for a toll to remove him off of my fence so he wouldn’t do any more damage. After ASAP came I asked the tow truck driver could the other driver replace the vehicle in a more reasonable spot and was told no. He never asked me where I wanted the vehicle to be placed. He never acknowledged me the entire time he was in my yard or dropping off the vehicle until I spoke to him. Mind you he drove past the house 4 times. After freeing himself from the fence using the other tow company, he then proceeded to leave and not acknowledge he destroyed my fence. I had to call the police and make a police report just for him to come back. I was never greeted by the owner or any manager during this incident. Extremely poor service and I will never accept a tow from them ever again. 231 towing and First class bring me vehicles all the time and I never have an issue and they at least SPEAK TO ME. After everything was set and done, Ramos told me that they can either put the vehicle in a better spot or repair the fence. They gave me an ultimatum after a very poor experience. I demanded my fence be repaired because obviously lessons have to be learned the hard way.

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Sarah Schmidt

Battery died because of the cold weather and I needed a jumpstart so I could get to work. The lady who took my call was very nice and listened to me. The tow guy showed up on time. He was very nice as well, and I learned a lot about car batteries and jumpstart packs. He also told me how my alternator was doing. I would recommend this company to other people. I feel like the pricing and wait time were reasonable.

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Jennifer Falan

My husband got in an accident, Ramos towing was there quickly. Transported my car to their lot and my husband got a ride from the owner of Ramos to Enterprise car rentals because otherwise we would have been stranded! I'd like to thank them so much for going out of their way to help us!!