West Michigan International MI 49444

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Great Timing

This place is great. I'm a owner op and was in the area and had major issues with my truck. The gentleman at the service counter, Austin i believe. was helpful and informative! Also got me the updates and info I needed without me needing to ask which we all know as truck drivers is very rare! The head foreman in the shop was fast and efficient. Made me feel like I didn't need to second guess the diag and repairs made to my truck. Helped me work out my schedule so I could get back on the road in a day and schedule a load back to my home state. I think he and Austin went above and beyond to make sure I didn't have to worry about a extended time off the road and is a good reflection of the company. I don't normally take the time to leave a review on anything but between those two gentleman and the Muskegon location I do not mind taking the time to. I'll definitely be back if I am in the area. Thank you guys!

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Hendrix

What a refreshing change, that guy in service Joe or Jodi I’m not positive his name but that guys legit! Great customer service!! I’ve been driving over 35 years and it’s nice to come across a genuine person who knows his stuff, and don’t try to rip you off cuz you’re stuck! Fair price, fast service and FANTASTIC customer service!! Thank you to all the crew you all had me back on the road, made me a priority (cost me more to be down everyday) I listened to the parts guys and a gal on the phones as well, you all got a good crew here in Muskegon! Thanks Joe next time I’m through Michigan lunch is on me!<br>Keep the rubber to the roads!!<br>HH

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Chip McKeefery

If your in western Michigan near Muskegon and in need truck repair, call them. They will do everything in their power to get you rolling. From the service department, parts department and shop foreman, these guys have your back. They continuously update you on what's going on and don't move forward until there's an agreement or plan on how to move forward. I lost a rear end, very costly but they did everything in their power to bring the cost down. I was very satisfied with the communication, the cost and the overall service. This day in age, it's nice to find a shop that genuinely cares about their level of service, the customers equipment and costs.